Previous incidents
mobile.coolio.website is down
Resolved Feb 07 at 07:13pm NZDT
mobile.coolio.website recovered.
1 previous update
Power Outage (Tauranga)
Resolved Jan 31 at 04:14pm NZDT
Resolved
This issue has now been resolved
9 previous updates
Backend issues
Resolved Jan 20 at 05:10pm NZDT
Resolved
This issue has now been resolved and all updates have been applied
2 previous updates
Stories/Blogs, coolio.website/login, and 1 other service are down
Resolved Jan 20 at 02:32am NZDT
switchboard.coolio.website recovered.
4 previous updates
coolio.website/login and switchboard.coolio.website are down
Resolved Jan 19 at 08:46am NZDT
coolio.website/login recovered.
3 previous updates
Images and sandbox.coolio.website are down
Resolved Jan 16 at 08:51am NZDT
Images recovered.
3 previous updates
Server Accessibility, Server Accessibility, and 4 other services are down
Resolved Jan 11 at 01:40am NZDT
v3.coolio.website recovered.
51 previous updates
coolio.website, Images, and 4 other services are down
Resolved Jan 09 at 12:47pm NZDT
cloud.coolio.website recovered.
11 previous updates
v3.coolio.website is experiencing issues
Resolved Jan 07 at 10:25pm NZDT
We have resolved this issue
2 previous updates
cloud.coolio.website is down
Resolved Jan 06 at 11:35am NZDT
cloud.coolio.website recovered.
1 previous update
Stories/Blogs is down
Resolved Dec 24 at 01:14pm NZDT
Stories/Blogs recovered.
1 previous update
Stories/Blogs, coolio.website/login, and 1 other service are down
Resolved Dec 23 at 04:35pm NZDT
cloud.coolio.website recovered.
4 previous updates
Stories/Blogs, coolio.website/login, and 1 other service are down
Resolved Dec 23 at 01:04am NZDT
Stories/Blogs and coolio.website/login recovered.
3 previous updates
Sandbox is experiencing issues
Resolved Dec 22 at 08:59pm NZDT
Resolved
The issue was a misspelling in the domain name.
This issue has now been resolved.
1 previous update
Images and old.coolio.website are down
Resolved Dec 22 at 12:33pm NZDT
Images recovered.
3 previous updates
old.coolio.website is down
Resolved Dec 20 at 03:43pm NZDT
old.coolio.website recovered.
1 previous update
CF Cache issues causing load delays
Resolved Dec 19 at 02:25pm NZDT
Resolved
This issue has now been resolved
1 previous update
Images, coolio.website/login, and 1 other service are down
Resolved Dec 19 at 08:51am NZDT
Images recovered.
5 previous updates
Server Accessibility, Server Accessibility, and 1 other service are down
Resolved Dec 16 at 02:20am NZDT
Server Accessibility, Server Accessibility, and Server Accessibility recovered.
2 previous updates
Increased response timeouts
Resolved Dec 14 at 08:29pm NZDT
Resolved
This issue has now been resolved.
The root cause was found to be a external fetch that timed out while background operations ran, which momentarily exhausted shared backend resources.
All uncached services including cloud.coolio.website and dynamic pages on coolio.website are now fully operational. Cached pages remained available throughout.
2 previous updates
old.coolio.website is down
Resolved Dec 11 at 09:31pm NZDT
old.coolio.website recovered.
5 previous updates
old.coolio.website, switchboard.coolio.website, and 1 other service are down
Resolved Dec 10 at 09:24pm NZDT
old.coolio.website recovered.
5 previous updates
cloud.coolio.website and switchboard.coolio.website are down
Resolved Dec 04 at 09:28am NZDT
switchboard.coolio.website recovered.
5 previous updates
Stories/Blogs is down
Resolved Dec 03 at 08:42am NZDT
Stories/Blogs recovered.
1 previous update
edith-nz4-wng is experiencing high memory usage
Resolved Dec 01 at 09:00pm NZDT
We have implemented a fix for this issue and are monitoring.
1 previous update