Previous incidents

December 2025
Dec 16, 2025
1 incident

Server Accessibility, Server Accessibility, and 1 other service are down

Downtime

Resolved Dec 16 at 02:20am NZDT

Server Accessibility, Server Accessibility, and Server Accessibility recovered.

2 previous updates

Dec 14, 2025
1 incident

Increased response timeouts

Downtime

Resolved Dec 14 at 08:29pm NZDT

Resolved
This issue has now been resolved.
The root cause was found to be a external fetch that timed out while background operations ran, which momentarily exhausted shared backend resources.

All uncached services including cloud.coolio.website and dynamic pages on coolio.website are now fully operational. Cached pages remained available throughout.

2 previous updates

Dec 11, 2025
1 incident

old.coolio.website is down

Downtime

Resolved Dec 11 at 09:31pm NZDT

old.coolio.website recovered.

5 previous updates

Dec 10, 2025
1 incident

old.coolio.website, switchboard.coolio.website, and 1 other service are down

Downtime

Resolved Dec 10 at 09:24pm NZDT

old.coolio.website recovered.

5 previous updates

Dec 03, 2025
2 incidents

cloud.coolio.website and switchboard.coolio.website are down

Downtime

Resolved Dec 04 at 09:28am NZDT

switchboard.coolio.website recovered.

5 previous updates

Stories/Blogs is down

Downtime

Resolved Dec 03 at 08:42am NZDT

Stories/Blogs recovered.

1 previous update

Dec 01, 2025
1 incident

edith-nz4-wng is experiencing high memory usage

Degraded

Resolved Dec 01 at 09:00pm NZDT

We have implemented a fix for this issue and are monitoring.

1 previous update

November 2025
Nov 27, 2025
1 incident

switchboard.coolio.website is down

Downtime

Resolved Nov 27 at 09:17pm NZDT

switchboard.coolio.website recovered.

1 previous update

Nov 25, 2025
1 incident

switchboard.coolio.website is down

Downtime

Resolved Nov 26 at 12:22pm NZDT

switchboard.coolio.website recovered.

15 previous updates

Nov 24, 2025
1 incident

Stories/Blogs and cloud.coolio.website are down

Downtime

Resolved Nov 24 at 04:59pm NZDT

Stories/Blogs recovered.

3 previous updates

Nov 23, 2025
1 incident

switchboard.coolio.website and archives.coolio.website are down

Downtime

Resolved Nov 23 at 06:31pm NZDT

archives.coolio.website recovered.

3 previous updates

Nov 20, 2025
1 incident

Server Accessibility and Server Accessibility are down

Downtime

Resolved Nov 20 at 03:55pm NZDT

Server Accessibility and Server Accessibility recovered.

1 previous update

Nov 18, 2025
1 incident

Images, Stories/Blogs, and 2 other services are down

Downtime

Resolved Nov 19 at 01:30am NZDT

cloud.coolio.website recovered.

7 previous updates

Nov 16, 2025
1 incident

Server Accessibility, Images, and 6 other services are down

Downtime

Resolved Nov 17 at 03:10am NZDT

cloud.coolio.website recovered.

17 previous updates

Nov 14, 2025
1 incident

Images, cloud.coolio.website, and 1 other service are down

Downtime

Resolved Nov 15 at 03:23am NZDT

cloud.coolio.website recovered.

13 previous updates

Nov 12, 2025
1 incident

Server Accessibility, coolio.website, and 6 other services are down

Downtime

Resolved Nov 14 at 10:23am NZDT

coolio.website and Admin recovered.

9 previous updates

Nov 11, 2025
1 incident

coolio.website, Images, and 5 other services are down

Downtime

Resolved Nov 11 at 09:11pm NZDT

cloud.coolio.website recovered.

11 previous updates

Nov 06, 2025
2 incidents

Images and cloud.coolio.website are down

Downtime

Resolved Nov 07 at 08:12am NZDT

Images recovered.

5 previous updates

Server Accessibility, switchboard.coolio.website, and 1 other service are down

Downtime

Resolved Nov 06 at 01:14am NZDT

switchboard.coolio.website recovered.

5 previous updates

Nov 05, 2025
1 incident

Images and old.coolio.website are down

Downtime

Resolved Nov 05 at 10:40am NZDT

old.coolio.website recovered.

3 previous updates